This is 1 way u can get cheated. Following Uber's success, there was an influx of new startups describing their product as "Uber for X". Wikinews has news related to:
This was our first experience using Uber and it will be our last. Sic Uber is a real cheat in Vienna I was cheated n charged 2. We used it in February and found it very fast and efficient and much better value than taxis who rip you off.
I booked Uber on 16july from Stephans platz to Austria trend park hotel driver Dejan the app showed 10 euros but charged 26 euros as the driver reported we were more than 4 passengers even though we were only 3. This is 1 way u can get cheated. I have and never had issues Until tonight. I got charged doble for a service they didn't provide. I took Uber from Vienna Train Station to my hotel. It was really easy. I just crossed the road from where the taxis did their pickup and my Uber ride was there.
I did some research on the cost of my ride on Uber and Taxis before arriving in Vienna. So I thought I would take a taxi and found the taxi drivers to be quite dishonest. The first one told me it would take 25 euros. I said that can't be right.
He said we are going in a Mercedes taxi. I asked why he is not using the meter and he just grumbled. I tried another taxi Toyota hybrid and he said it would cost 15 to 20 Euros.
At this point I gave up on these crooked Vienna taxi drivers and called Uber. It cost me 8 Euros, waited 2 minutes and got to my hotel quickly. We used Uber a number of times in Vienna - very fast 1 min waiting only on a rainy evening in one case and pleasant. Great to be able to dispense with finding cash or presenting card too, especially when we had just arrived in the country. It's also miles better than catching public transport and working out which yram or train to catch, you dont get rained on either and almost as cheap.
Really, dont even think of any other transport - Uber is the way to go. Of course Uber is by far the easiest, most affordable and most luxurious way to get around in any city, including Vienna.
Will soon be gone. We used metro very efficient, useful depending obviously on the distance you have to run. Their airport rate is also not cheap at all. The bad ting with UBER is the customer service: Anyway, apart from an airport ride, I would not use anything else than public transport in Vienna, or simply walk. Uber prices are much cheaper than any Taxi s in Vienna. Further there are many unprofessional drivers, but you have the choice to take or to leave it in case anything is not comparing my opinion or imagination.
Those which are complaining here had only bad luck. Many Taxi driver in Vienna using the UberApp also. Public transportation is good and convenient and Vienna is very walkable. I managed with trams and the Ubahn despite being with the aid of a rollator. Vienna locals are ultra friendly and will help despite at times lacking in English conversability but they will try to see if someone else can, I used a taxi a few times during my 4 days in Vienna when my legs were tired and it is not that expensive.
Have a Vienna good time! Everything is quite close, and there is always a place to stop for coffee if you need a break. But this property of in walking distance of so much that you might go to Vienna to experience. No experience with Uber in Vienna, positive experience in Chicago. As previous responder has noted, if you are a walker, the hotel is well-located for most of the tourist sites--a mile or less to Stephensplatz. Uber is very available in Vienna now and is cheap and reliable for the most part.
Graves started out as general manager and shortly after the launch was named as CEO. In , the company changed its name from UberCab to Uber after complaints from San Francisco taxi operators. The company's early hires included a nuclear physicist, a computational neuroscientist , and a machinery expert who worked on predicting demand for private hire car drivers and where demand is highest.
In July , the company introduced UberX, a service option which allows people to drive for Uber using non-luxury vehicles, subject to a background check, registration requirement, and car standards.
In early , the company hired many researchers from the robotics department of Carnegie Mellon University and established Uber's Advanced Technologies Center in the Strip District, Pittsburgh to develop self-driving cars. On September 14, , Uber launched its first self-driving car services to select customers in Pittsburgh, including Pittsburgh Mayor Bill Peduto , using a fleet of Ford Fusion cars each equipped with 20 cameras, seven lasers, GPS , lidar , and radar equipment that enabled the car to create a three-dimensional map utilizing landmarks and other contextual information to keep track of its position.
In November , Uber announced a non-binding plan to buy up to 24, Volvo XC90 SUV vehicles designed to accept autonomous technology between and Such vehicles require a different type of steering and braking mechanism and sensors. The lawsuit was expected to be a problem for Uber's development of autonomous cars; however, it was settled.
See Uber Accusation of trade-secret theft by Waymo. In , Toyota made an undisclosed investment in Uber and looked into leasing options, which could potentially aid Uber drivers financially, a move in response to the other partnerships between Toyota's and Uber's counterparts.
In August , Uber sold its operations in China to Didi. In March , Uber announced the merger its services in Southeast Asia with those of Grab in exchange for a On May 30, , CEO Dara Khosrowshahi said Uber is "on track" have an initial public offering in , but he also said, "Lots of things can happen in the world but we have a reasonable buffer as well, so I think we're in a pretty good spot".
With this hire, Uber expects to file for an IPO in In New York City, the increased usage of Uber and other transportation network companies has negatively affected the values of Taxi medallions , transferable permits or licenses authorizing the holder to pick up passengers for hire. When Uber was led by Travis Kalanick, Uber took an aggressive strategy in dealing with obstacles, including regulators. In , Kalanick said "You have to have what I call principled confrontation. In , while in the midst of a regulatory battle, Portland, Oregon's transportation commissioner called Uber management "a bunch of thugs".
In June , Uber distributed to its riders the personal contact information of a commissioner in Virginia who opposed the company and told riders to flood his inbox with complaints. In November , CEO Dara Khosrowshahi dropped the "win at all costs" strategy and implemented new values for the company, including "we do the right thing". Bradley Tusk , a former campaign manager for Michael Bloomberg , played a significant role in advising Uber on New York City regulations. In May , Rachel Whetstone became the senior vice president of policy and communications.
In April , Whetstone left and was replaced with Jill Hazelbaker. According to statistics published by the company in April , men account for In the United States, White people make up However, for technology-related jobs, White people are Wolff , a supporter of anti-capitalism , called Uber and similar services an "old scam", "nothing new", and similar to other unsafe capitalist industries such as taxis, which initially originated as a way to competitively undercut prevailing systems by offering cheaper services produced with lower standards, only to eventually come under regulation due to public concerns over safety.
Wolff predicted that TNCs would eventually fall under the same type of regulation as taxi companies. Following Uber's success, there was an influx of new startups describing their product as "Uber for X".
According to Wired, Uber for X "has become a kind of shorthand for convenience—a technological solution for any of life's frustrating, dull tasks, one that either makes them more convenient or automates them completely". Uber developed an internal software tool called Greyball , which uses data collected from the Uber mobile app other means, to avoid giving rides to certain individuals. The tool was used starting in By showing "ghost cars" driven by fake drivers to the targeted individuals in the Uber mobile app, and by giving real drivers a means to cancel rides requested by those individuals, Uber was able to avoid giving rides to known law enforcement officers in areas where its service is illegal.
Investigative journalism by The New York Times and the resulting report, published on March 3, , made public Uber's use of Greyball since , describing it as a way to evade city code enforcement officials in Portland, Oregon , Australia, South Korea, and China.
Uber reportedly used Greyball to identify government officials through factors such as whether a user frequently opens the app near government offices, a review of social media profiles by Uber employees to identify law enforcement personnel, and the credit cards associated with the Uber account.
On March 8, , Uber admitted that it had used Greyball to thwart government regulators and pledged to stop using the service for that purpose.
In May , the United States Department of Justice opened a criminal investigation into Uber's use of Greyball to avoid local law enforcement operations. The United States Department of Labor issued guidelines in July to deal with, what it considers, "misclassification" of workers.
It argues that any "worker who is 'economically dependent' on the employer should be treated as an employee. By contrast, a worker must be in business for himself or herself to be an independent contractor. According to a February lawsuit filed by Waymo , owned by an affiliate of Google , ex-Google employee Anthony Levandowski allegedly "downloaded 9. In a lawsuit was filed alleging that Uber uses "sophisticated software" to defraud both drivers and passengers.
According to the suit, under the upfront pricing model, when a passenger is quoted a price the app shows a longer more expensive route, meanwhile would-be drivers are shown a shorter cheaper route. The passenger is charged for the more expensive route, while the driver is paid the cheaper, with Uber pocketing the difference.
In March , a lawsuit was filed against Uber in the United States accusing the company's drivers of not serving a woman with cerebral palsy due to her service dog in violation of the Americans with Disabilities Act and the Texas Human Resources Code.
Uber operates as a transportation network company , which, in some regions, are illegal to operate. Regulations can include requirements for driver background checks, fares, the number of drivers, and licensing. In , Uber was targeted by GrabYourWallet for its alleged relation to Trump travel ban Executive Order , which has also been referred to as a de facto "Muslim ban. Uber fares are based on a dynamic pricing model, in which fares are higher during periods of high demand for rides.
The same route costs different amounts at different times as a result of factors such as the supply and demand for Uber drivers at the time the ride is requested.
In , then-CEO Travis Kalanick responded to criticism of dynamic pricing by saying that it will take time for customers to get used to dynamic pricing after decades of fixed rates in taxis. As the concert ended, the number of people who opened the Uber app increased four-fold, but, due to the higher prices, the actual ride requests only rose slightly, enabling ride requests to be completed within the usual timeframe.
Uber was criticized for its extreme surcharges during emergencies such as Hurricane Sandy ,   the Sydney hostage crisis ,    and the June London Bridge attack ,    especially when taxis offered to transport riders for free; however, in many cases, Uber later refunded surcharges incurred by riders during these events. In , Uber announced that it would not implement surge pricing during emergencies in the United States. A report published by Schaller Consulting in July showed that traffic congestion increased as a result of Uber and Lyft, contrary to the companies' claims.
Uber issued an apology on January 24, , after documents were leaked to Valleywag and TechCrunch saying that, earlier in the month, Uber employees in New York City deliberately ordered rides from Gett , a competitor, only to cancel them later. The purpose of the fake orders was two-fold: Following Lyft's expansion into New York City in July , Uber, with the assistance of TargetCW, a San Diego , California-based employment agency, sent emails offering a "huge commission opportunity" to several contractors based on the "personal hustle" of the participants.
Those who responded to the solicitation were offered a meeting with Uber marketing managers who attempted to create a "street team" to gather intelligence about Lyft's launch plans in New York City and recruit their drivers to Uber. Recruits were given 2 Uber-branded iPhones one a backup in case the person was identified by Lyft and a series of valid credit card numbers to create dummy Lyft accounts. Participants were also required to sign non-disclosure agreements.
In August , Lyft reported that Uber employees had ordered and canceled approximately 5, Lyft rides since October , and that it had found links to Uber recruiters by cross-referencing the phone numbers involved. The report identified one Lyft passenger who canceled rides from May 26 to June 10, , and who was identified as an Uber recruiter by 7 different Lyft drivers.
Uber did not apologize, but suggested that the recruitment attempts were possibly independent parties trying to make money. On November 19, , then U. In , a venture capitalist disclosed that Uber staff members were using the function to track journalists and politicians as well as using the feature recreationally.
Staff members viewed being tracked by Uber as a positive reflection on the subject's character. On February 27, , Uber admitted that it had suffered a data breach more than 9 months earlier. Names and license plate information of approximately 50, drivers were inadvertently disclosed. In November , it was revealed that a data breach, which occurred in , disclosed personal information on about , drivers and 57 million customers, including license information of drivers, and names, email addresses, and phone numbers.
It is the largest multistate penalty ever levied by state authorities for a data breach. It is unclear if Uber is less or more safe than regular taxi cabs, as major cities don't have much data on taxi-related incidents. Concerns regarding Uber's background checks were raised after reports of sexual abuse of passengers by Uber drivers.
In February , Uber was criticized following the Kalamazoo shootings , purportedly committed by Jason Dalton, an Uber driver in Kalamazoo, Michigan. Dalton is believed to have been driving for Uber while allegedly conducting a shooting spree that left 6 people dead and 2 others wounded. This led to a 7 hour manhunt for the suspect, during which it is believed that Dalton continued to drive and accept fares. Uber was aware of the issues with Dalton's driving skills, having received multiple complaints, though critics agree that Dalton would not have raised any red flags since he did not have a criminal record.
When a customer makes a pick-up request, a driver is notified on the Uber driver mobile app and is provided the customer's location. The driver has approximately 15 seconds to tap the phone to accept the request. In , Deborah Hersman of the National Transportation Safety Board criticized the second system, saying that it presents a significant distraction to drivers, as drivers are financially motivated to respond to fares while driving.